Very frustrating to say the least and not even a apology. Food HORRIBLE, the mix and mingle had the worse food in the world and I got very sick after I ordered the fish tacos!. Now for the casino, I played two days, over 2k and got 60.00 of free play, how insulting! NEVER, again. honestly didn't even go to the pool, I just looked out of window in our AC room to see the show, I felt like I was just a NUMBER. They had a VIP party, first I was told I was going to be kicked out of the pool if it was too crowded. Sure it was the Blue Angels but I booked over 2 months ago and was promised a pool view room. I arrived at 9am and they said they had to "wait" to get our room ready, if the check in time is 4 then the room should be ready! the staff, hotel manager, horrible and service was lacking in every aspect. I had to wait 7 hours for a reserved room! Check in was 4pm, however our pool view room was not ready!. I agree with Kevin who recently wrote a review.
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